Cancelling a transaction
Ways to cancel a transaction
As long as you have the right to cancel a transaction, in accordance with the conditions of product purchase, the site's regulations and/or the Consumer Protection Law 5511-1981, you may Give a transaction cancellation notice in one of the following ways:
- using the WhatsApp channel chat, Click here to send a message.
- By email to the email address: funstuff@penguindojo.com .
- via the Facebook messenger or via the chat on the business's Instagram page.
- By sending a transaction cancellation message in the box below.
In the cancellation message, please state your full name, order/invoice number and phone number, to identify the transaction and product data you wish to cancel. The customer service center is open Sunday-Thursday between 10:00 and 17:00.